Set Business Hours
Define the start and end time of your business day.
Set Non-working Days
Exclude weekends from your working week and bank holidays.
Set Time Zone
Define your international timezone.
How it Works
Using a combination of Zendesk triggers, targets, and our external web service calculates the exact time that specific actions are applied. Operates on business hours and continuous hours with decimal precision.
Example uses include setting when initial responses are required, how often progress updates responses should be sent, and when tickets should be resolved by.
We will never sell your email address to any 3rd party or send you spam.
Get Started Here!
Find out more, contact us today, just fill out our form below!
* is a required field
Bring business hours awareness to Zendesk. Implement accurate escalation policies !
Zendesk Business Hour Service
A service from Coherence Design